Vacation Tip: Lost Luggage

Even though lost luggage claims are down over 20% this year, it still hurts if it is your bags that are the ones lost.  If your bags are lost, you may qualify for up to $3,300 in compensation on domestic USA flights and up to $1,700 for international flights.  Check with your airline for policies.




The best advice to is to prepare so your bags are not lost.  Here are some things you can do to get control:

BEFORE LEAVING:
*  Book a non stop flight.  Minimize the chance of a failed transfer.
*  Choose an airline with a good baggage record.  Compare here.
*  Pack your carry-on wisely so that you can live comfortably for a few days - medications and clothes - in case you have to.
*  Remove old luggage tags to avoid confusion.
*  Label your suitcase well - also tuck a business card inside - Lack of ID tags is why luggage ends up in the lost luggage clearing house and is resold.

AT THE AIRPORT:
*  Check in on time, if not your bags may not make the flight.
*  Make sure the desk agent places the correct destination tags on your bags.
* Hang onto your baggage claim ticket.  Often, it is attached to your boarding pass and is frequently left behind on the plane.

AFTER LANDING:
* Be at the carousel when bags are off-loaded.
*  If your bags are lost or delayed, file a report immediately at the airport and get a copy.
*  Ask the lost-luggage counter for the airline's contract of carriage, this will spell out your rights.
*  The Department of Transportation recommends following up with a certified letter to the airline's customer service department restating the details of the incident.

LESSON LEARNED:
Do your best to pack lightly and travel with carry-on only.  With what you save in time, aggravation and baggage fees, you could purchase what you don't pack at your destination.

Cool web site about travel by American Express:  www.TravelAndLeisure.com